Gainsco
A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Gainsco Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Gainsco has 2.5 star rating based on 7 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Ni need to email this company about anything personal,", "Secure the services of Sir Osmund Manning who can sue the Devil, besmurch the character of the Angel Gabriel, and collect damages from the Holy Ghost before you speak to these poltroons.", "He### no".
Review authors value the most Insurance Plans Acceptance and Exchange, Refund and Cancellation Policy. Consumers are not pleased with Customer service and Diversity of Products or Services. The price level of this organization is medium according to consumer reviews.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Gainsco has 2.5 star rating based on 7 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Ni need to email this company about anything personal,", "Secure the services of Sir Osmund Manning who can sue the Devil, besmurch the character of the Angel Gabriel, and collect damages from the Holy Ghost before you speak to these poltroons.", "He### no".
Review authors value the most Insurance Plans Acceptance and Exchange, Refund and Cancellation Policy. Consumers are not pleased with Customer service and Diversity of Products or Services. The price level of this organization is medium according to consumer reviews.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Policy #115492****00 Declarations Page
Preferred solution: Price reduction
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Highly Disappointment
Hi, I filed a claim back in December of 2023. My claim was assigned to adjuster Emma Soto and still to this date (2/26/24) I have never once spoken with her.
I have not received any emails and no call back whatsoever. I have only spoken with Paul Fowler (supervisor) and Jonathan Castillo (manager) once since my claim has been filed. I dropped my car off to the collision center on January 2, 2024, the first supplement was sent to Gainsco on January 4th and was not acted on until after I contacted Amy Brewer on January 24th, 2024. My car was sitting for over two weeks with no contact providing any type of update, despite the collision center reaching multiple times.
It only took eleven (11) working days to fix my car, however due to the poor handling of my claim it is going of two (2) months of me not having my vehicle. I am forced to pay for a rental car that really I should have never had to pay for to start with. I should have never reached my policy maximum ($1200) but I did because of the carelessness had surrounding my claim. My maximum was increased, however I am still having to pay for my rental's extra days as I wait on Gainsco to do their part.
This is very frustrating and costly, I pay almost $700 per month for insurance I am not understanding why my claim is being treated as if it not important. I'm losing more and more money waiting on people to do what they get paid to do. I am confused. I am having to wait even longer now because the appraiser sent the final payment to the wrong address.
How? I am completely unsure given the address has not change since the first payment was sent. This major mistake has now forced me again to pay more money out of pocket to the rental company because I cannot receive my car until the collision center received a payment confirmation receipt.
I am beyond disappoint and irritated by the way this company has handled my claim. I am very unhappy with the service I received.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Metter, Georgia
Not sure
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Surprise, Arizona
Family Emergency
User's recommendation: Ni need to email this company about anything personal,
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Paid bill twice this month, need refund
Preferred solution: Full refund
Tulsa, Oklahoma
Auto insurance
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Tampa, Florida
Was never able to reach customer service over the weekend
Preferred solution: Price reduction
Greenville, Ohio
Cancelation
Augusta, Georgia
Failure to divludge address for letter of intent
User's recommendation: Secure the services of Sir Osmund Manning who can sue the Devil, besmurch the character of the Angel Gabriel, and collect damages from the Holy Ghost before you speak to these poltroons.
A wreak
- Not relible
Preferred solution: Let the company propose a solution
Cancelled insurance!!
- Not helpful
Preferred solution: Let the company propose a solution
User's recommendation: He### no
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Georgia, United States
Cancellation
Mount Laurel, New Jersey
Cancellation
Insurance Expert Talks
Exposed: Types of Insurance Scams and Fails
The insurance fraud: What is insurance fraud? What are the worst cases? How insurance fraud is discovered? How to protect yourself from an insurance scam? In this video, Charles R. Gallagher, an attorney, exposes the most common insurance fraud examples.
Charles R. Gallagher, an attorney and managing partner with Gallagher & Associates. His practice focuses on insurance litigation, foreclosure defense and consumer law.
Companies Similar to Gainsco
Primerica
“Agent by the name of Rako B. Bunton illegally wrote a policy in my name with another party Stevlana...“
Mutual Of Omaha
“To explain the depth of this problem you will need to know the details, in my opinion. Unfortunately...“
Discovery Benefits
“I have has nothing but problems with this company. To date, I have no current card, as it expired 3...“
Rhino Security Deposit In...
“My renters insurance was renewed without my authorization putting me in the negatives. So far I have...“
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
I just tried to cancel with Gainsco within 24 hours of starting a policy online the day before. I was given a runaround by someone who said she was in underwriting and someone she said was a manager she talked to to "get permission" to cancel my policy.
She at first told me I could not cancel after talking to that manager, unless I had another policy. I did have one. She said in that case to write a handwritten note with attached proof of insurance from the other company. I have never run into so much hassle with an insurance company to cancel.
This company is out of Texas, and I checked, and Texas insurance companies are like most others, they cancel and refund within a certain time frame. Gainsco was trying to keep me from cancelling and getting a refund; I wrote a note to both Sales and their genera service email address that this behavior was not only dishonest, it was likely criminal because insurance companies cannot keep you from cancelling like that. My reason for cancelling was that I did not realize this was a high risk insurance company, and I did not want to be associated with a company like that since I am not a high risk customer. I turned around and got insurance at an A rated company once I realized my mistake.
I also saw some comments on the internet that suggested this company might be flakey. I was trying to find temporary insurance while I am trying to sell my car, and was unhappy with my last insurance company.
Thinking it was only temporary, I did not do my homework on this company until after the fact when I started wondering about it. What I read about Gainsco was concerning enough I decided to pull out as fast as I could and go elsewhere.